Posts Taged communication

Canvy Team, Canvy, contact management app, modern communications

From voice to text, to voice again – are communication skills changing?

In a recent feature on their website, WSJ proclaims that phone calls are dead, and their function now goes to the voice chat, or, to be more precise, to your VoIP software of choice.

Seems like texting has lost some of its appeal, while phone calling is just appealing to telecom providers. The audience migrated further on the Internet and back to voice communications with the VoIP (Voice over IP) technology – and again the rules and habits change once more.

Oh, and now there is another thing – recording your voice messages and sending them as you would do with the texts. All the warmth of your voice, without the constraints of small talk…


The ever-changing, ever-elusive communication


Great communication skills – now that’s a thing a lot of people aspire to. It’s not the first time we brushed this subject, in close relation with our contact management app. Because it helps to have a digital ally in this fight for best practices. Who to call, when, and on what channel – that may indeed be a dilemma. Of course, with an algorithm in the mix such decisions may become easier.

But no longer that we have used our minds to compute the latest trends in communications, that a new generation brings its own preferences to the table. Or is it the same generation, in a new phase?

Regardless of the driving factor, communication just cannot be pinned in a static manner. As a butterfly that would duplicate itself and fly away from the Insectarium each time the collector tries to close the cover, the main means of communication just cannot stand still.


Perhaps it’s just a matter of percentages


I read somewhere that introverts highly appreciate the text communications, because they reduce the unpredictability that infuses phone calls. A text can be taken in at your own time, and there is less pressure on what the reaction speed is concerned. Of course, the dreaded “seen” markup has made quite a few ravages, but still, texting feels more comfortable than calling when it comes to introvert people.

Now, we used to have discussions centered on the idea that the 80s “geeks” are now tech leaders. Perhaps the next step would see the temporary minority alpha types coming back into the limelight in bigger numbers. It only makes sense that for example texting would not be enough for such characters. Phone calling would probably not be their first choice either, not when they have free VoIP calling… Makes sense, right?

Depending on the majority percentage (in terms of personality types, social types and so on), we might witness an alternation of favorite means of communications.


The communication constants


Whatever the communicating means we fancy (as we’ve seen above, these tend to vary over time), if we stick to a couple of golden rules, we have strong chances to come through as skilled communicators.

What do we have to pay attention to? Again, we looked online for a coherent, preconfigured answer. This time, we skimmed through an article from Grammarly that points out that we should hone the following skills:

  • Listening
  • Clarity
  • Openness
  • Empathy
  • Energy

To quote the same source “developing good communication skills enables a person’s intelligence and ideas to shine through. It’s worth the effort”.

How about training one of the skills above each week, starting from now?

Canvy modern communications tech

How can I improve my communication skills – a recurring question that says a lot

There is a recurring type of question on forums, which are one of the information sources when working for a communications/productivity app. In various ways, people ask and discuss about the effect modern communications have on humanity, on society, on the people’s ability to meaningfully interact. They also ask for advice on improving their interpersonal skills and their communication.

Now, although the question is inoffensive, the answers to it might be stingy for some tech enthusiasts. We won’t go there. Suffice to say, as we did in previous posts, that when you are in control of your communication channel and devices, instead of them controlling you and your time – you should be OK.


Is silence a thing of the past? How about peace of mind?


When was the last time you experienced silence at home? As in you (or you and your friends/family members) communicating in a noise-free environment. No background music, TV, desktop, laptop, no phones ringing, nobody shouting from a screen, while being on the other side of the globe… That kind of thing.

This tech noise is so viral that it became addictive – and we take it for granted. A piece of music here, a video there, someone sharing this and that through various channels… We seem to be continually exposed to this stream of content. We communicate in a totally different way than we used to. We are developing new abilities or skills. But are we losing the old ones?

As mentioned above, when were you last aware of a moment of silence? Did you enjoy it or did it feel weird, or even unsettling? Consider how meditation is described – and note that the continuous stream of data that we live in, if not controlled, is the opposite environment to the one needed for meditation.


Caught between taking advantage of great technology and protecting our private lives


While communication companies urge users to ask themselves whether they are “taking advantage of this greater level of choice”, some develop apps that include ways of protecting our private lives. More recent studies acknowledge certain uncertain effects of the increased technology usage over the human brain. Even our development may be influenced, depending on when (at what age) the unlimited tech access managed to convince us to go over a certain limit.

You may find out just how huge a part of the users’ life modern communicative platforms became, for example, from this study. The most time-consuming platforms rank in accordance with the users’ geolocation, so if you are from another part of the world they won’t fit. But each region has its own favorites, when it comes to communication channels, which are all ruled by global hubs such as Facebook, WhattsApp or Skype.

Just to be clear, by protecting our private lives, we don’t mean (this time) the data protection side. No, it’s simply about leaving room for personal, face-to-face communication. Putting a screen between and the others does not count – regardless of whether we communicate through it or we merely stare at it while addressing real people by our side.

We’ll close with a suggestion that could provide more insight on this week’s topic – this article.


canvy communication friendship

Of friendships, communication and happiness…

The modern communications brought the increase of connectivity tenfold, if not even more. Back in the day, socializing required to actually go in person and pay a visit to your acquaintances. Alternately, you would be making the effort to call your friends, many times while trying to find a quiet room in a noisy house.

Now we have instant messaging, video calling and many more. Various communication channels are always open in all sorts of situations. All we need to do is formulate a thought: once ready to send it, the interlocutor is a few taps away.
Thousands of people simply make use of these instant communication means, no questions raised. There are also many who wonder how it all affects our relationships and even our sense of fulfillment or our general happiness.

Modern connectivity and friendships

The value of friendships is never stressed enough. From children’s literature to the most detailed scientific studies, we receive the message that friendships make our lives complete time and time again.
Although making good friends doesn’t come easy, we are drawn towards meaningful relationships during our lives. Even when bad experiences make us less open, less trustful, we still long for that ideal image. We dream of a group of good friends that would understand us, and make life seem more pleasant, even in its most difficult moments.
If interested, you may see here, for example, a few benefits of friendship that appeal even to the most down-to-earth of people.
The modern communication channels can greatly serve in maintaining already existing friendships.
Of course, it is an obvious fact that applies to most of the friendships, and exceptions are allowed. People also appreciate the quietness and silent presence of some of their friends. Memes, pics, instant messages, video and audio sharing may not fit in this picture. However, with modern communications, you can send your message to your recipient, to access it whenever he/she feels like it. You may have a convention of giving each other the time to react whenever you want to, when exchanging messages.
True, when you communicate with someone face-to-face, you can interpret the body language, the vibe, and the unsaid things that are in the air. This is a thing that intermediated communications cannot provide.
This is partly why making new friendships on Social Media or via messaging can be difficult. The conventions vary from group to group, and some may feel “lost in translation”. There are no fixed rules. You have to pick it up as you go along, no direct interaction pointers being available, either.

Do we “feel” our interlocutors in the modern communication environment?

When we combine face-to-face situations with communications at a distance, we are able to make a mental portrait of each one of our friends. Whether we know it or not, we become able to tell what the same thing means for different people. We interpret signals. Pauses, content of all kinds, online and offline reactions, all gain meaning in the context of that profile mentioned above.
Throw in the fact that people may change – and it’s mayhem again. But then, that’s life, and it is part of its beauty.
Although we may not literally “feel” our interlocutors, we learn to compensate. We develop a sense of the new social conventions. This fact is illustrated even by the questions people ask each other when adjusting to this new environment.
For a detailed picture of how we could communicate better, see this article. It shows 7 essential skills that may improve our sense of connectivity and belonging.

Attainable happiness may mean knowing how to choose, or even when to take a break

The “always on” trend may prove to be a strain on close relationships. Sometimes too explicit communications can negatively impact feelings. This can also put a lot of pressure on relationships – and make happiness less attainable.
A study mentioned by Time considers the responses from 2,201 participants. It’s a couples’ study, so it may only reflect part of the whole image. People can be also happy outside a couple. Nevertheless, each one has a most important friend – be it the same with her/his meaningful other, or just a great friend, our favorite family member, a mentor, a model in life. We all have that someone we represent a lot for, one way or another.
So we may take a look at what the study results reveal, and extrapolate. Besides healthy communication, knowing the other person and mastering key life skills (“being able to hold a job, manage money, etc.”) play an important role in the general happiness of the respondents.
Profound knowledge or just showing that you pay attention counts a lot. The materialization of the willingness to give place in your life to another person is important. Its manifestation becomes verbal or externalized only when necessary. No need for redundant gestures, as long as the essential ones are in place.
In other words, the right word at the right time may win over countless memes, texts or calls. It’s up to each one of us to find the right balance for our individual relationships.
Canvy communication

Communication should be flawless, except sometimes it isn’t, but it makes up by being funny

Local and global habits and etiquette have a way of growing on people. We all want to belong, to smooth relations and interactions, and to get one step closer to our goals by playing by the rules. Or at least by playing by those rules that are easier to abide.

A certain appearance, a way of addressing the others, paying attention to various embedded habits – and one becomes a sleek member of the (business/creative/domestic) community that makes up one’s environment.

Of course, such an intended compliance doesn’t always go as planned – and sometimes it’s for the better.

Minor miscommunications can break the ice

Due to the fact that an anticipated course of events generally represents our comfort zone, when things go as planned, all you will see of one person is all they desire to be seen. Some have histrionic talents are not at all what you see of them when the expected scenario goes on unhindered. Some have simply learned to go through the moves – and perhaps their job doesn’t even require more than this for everything to be OK.

Well, only when the unexpected is at work you can get to the second level of this game. Of course, some have backups for this too, and they just employ yet another role for themselves – “starring in the Mayhem movie” this time.

But it may well happen that unpredictable things crack the shell of people and they end up communicating for real, or even sharing meaningful connections. Perhaps a question was misheard, a meeting was postponed or wrongfully scheduled – that kind of things.

Of course, minor is minor, and sometimes interpersonal or intercultural differences are so impactful that the results are borderline funny, yet more like disastrous.  This is an article on this subject, where you may find out how some of the famous international brands ended up marketing their products in hilarious, even offensive ways by mistake.

Just laugh the embarrassment away

If the previous communication you had with someone just lead to confusion or to a situation you would have rather avoided, don’t make it worse by remaining stuck in a state of embarrassment and lack of creativity.

We are all humans after all, and humor is essential to our survival – it keeps the mind fresh and boosts happiness. Just see the things from outside, take a deep breath, think of how everybody went through similar stuff many a times, and, if possible, move on with a wisecrack and a nice joke.

Of course, managing carefully your appointments, your communications and your less inspirational moments is a thing to never give up a priori. We always strive to be the best version of us, but it is very important to accept our real version – and make a bit of fun about it, if necessary.

Just look at this funny website and have a couple of refreshing laughs – while, if a native English speaker, you recap the foreign languages you know well enough to avoid being “lost in translation”. Have a nice week!

CANVY, Facebook, messenger, payments, news

Social Media Communication, a significant new threshold, in the Canvy Team’s opinion

Digital communication evolved from standard, more formal means, towards friendly, viral tools. The “why” is rather a no-brainer. It did so because it followed the mass of people that crowded the most intuitive, friendly and progressive networks.

We are now experiencing communications that recreate in the cyber medium the vibe of face-to-face discussions, as much as possible. We send smileys, we generously impart GiFs, memes, photos, audio sequences and generally, we mimic real meetings with a combination of digital signs and feeling conveyors.


The next level of interactions is here

Social Media imitated real social interactions, bringing in gradually more tools of success in its attempt. But it all has a commercial underline, which is not contradictory to the first statement here, because society too has commercial nuances – some might even say highly intensive commercials tones, not just nuances.

Therefore Social Media opened up into messaging networks, which in turn opened up to peer-to-peer payments.

Say what and where – you might ask. “Payments in Messenger comes to France and the UK”, titles AndroidHeadlines.

The initiative is bound to be one of impact. In any case, it is very interesting to follow the developments, no matter that we root for it, or on the contrary, we would rather remain conservative in our payment options.

The feature is intended for friends transferring money to each other, but it might be just the first step. Depending on how this capability will be received, perhaps Facebook will extend it for other purposes, too.

You may find out more about the necessary steps and the security guarantees in the source article.


Monetization, comfort and emotions

It is only logical that many of the great digital tools count on users getting familiarized with their features, then becoming almost addicted to them, to a degree where even changes towards monetization don’t bother them.

Due to the fact that a certain such product proves useful and dependent, one would be willing to pay for extra features, or even for upgrading older features.

Facebook keeps many of its attractive features in the freebie zone, be its main social network or the more recent Messenger. Changes may revolt users, but they still remain enlisted. Of course, there also is such a thing as the straw that broke the camel’s back, but this network seems to be attentive enough to avoid it.

Instead, going with the flow, as you can see, the company decided to dip its toes into the payment market waters. Do you think this is a successful move or not?