Although the modern communications market is still fragmented, the main communication channels and apps “own” certain features. Meaning that, even if successful features tend to spread via imitation or innovative answers within different apps, the audience tends to keep associating them with the brands that introduced or perfected them.
Some may wonder what else is new in digital communications. Well, the main established players in this market have found out once again that it’s the details that matter. Intuitive UI, friendly logos, tiny features that hold the potential of great impact may all be essential at the end of the day, as seasoning is for a great dish.
A successful app now allows sending any type of file
Loyal users everywhere are thrilled – and for a good reason. WhatsApp experiments these days with a feature that allows users to send other files than photos. The accepted files may be as large as 128 MB for iOS, 100 MB for Android and 64 MB for a Web client.
This new feature illustrates the way modern communications widen their range – why go out of the app, in order to send specific files via a different channel?
Well, the question above is not just rhetorical. We already have some critical voices that warn of the potential risks in this new WhatsApp capability. Some files may be malicious, or may carry items that in fact are not legally share-able. In other words, it seems that the difficulty of file-sharing in our day and age is not random. There are important cyber-security considerations involved, as well as legal considerations.
But why spoil the WhatsApp experiment by contemplating the difficulties involved? Most likely, if this feature proves successful, the company will mitigate the risks.
Tracking people on the map – a superpower of yet another communication app
No need to hold your breath or start guessing – we are talking about Snapchat. The instant fun, amazingly simple app now allows friends to see each other’s location. This new tool is bound to change the rules of the game a bit – since it basically introduces a tracking feature. See here more on this topic.
As we may see by looking at the bigger picture, both of these recent pieces of news illustrate how the communications apps compete for the fragmented market we mentioned above. Yet the more attractive these new features are, the riskier they might be – in turn.
What is your opinion on this attractiveness vs. privacy topic? Did you have any incidents involving modern communications risks? Are you concerned about the implications of sharing sensitive files via certain communications channels or not?
…how there is an intended line between work/office communications and private messaging. Yet the obsolete look and features of some work-destined communication channels results in employees doubling the way they communicate among themselves by employing the mainstream, private-targeted apps. Therefore, the idea that your staff is using more secure channels in order to communicate work-related details might just prove a utopia. These tools are all efficiency-dependent. When they fail to meet the users’ expectancy in terms of speed, responsiveness and friendliness, they end up being rapidly replaced by the next app in line.
Finally, although it may sound like an old Hallmark card, modern communications, in fact, are all about sharing and receiving. Without letting some of your digital persona be seen, these virtual communities would be an extremely boring place. The communications landscape is made out of the few from the many, combined with the more from its “stars” – people who enjoy the spotlight and have found the answer to their dreams in the way modern people communicate – text, photos, file-sharing and all.